Refund and Return Policy

Effective Date: August 19, 2025

This Refund and Return Policy (“Policy”) applies to all purchases made through ilysomatcha (the “Store”), operated and powered by Shopify. By placing an order with ilysomatcha, you agree to the terms set forth in this Policy, in addition to our Terms of Service and Privacy Policy.

At ilysomatcha, every order is packed with love and care, we take pride in offering you carefully curated products with quality at the heart of everything we do. Please note that all purchases are final, we’re unable to accept returns, exchanges, or issue refunds.

We recommend double-checking your cart before completing your order, and as always, we promise to keep delivering products that meet our quality standards.

Amendments

ilysomatcha reserves the right to amend, update, or modify this Policy at any time, in accordance with applicable law. Any changes will be effective upon posting on our website and will apply to purchases made after the effective date of such changes.

Contact

For all questions or requests under this Policy, please contact us at:

Email: hello@ilysomatcha.com
Address: Dubai, UAE